Why is My Roomba Not Connecting to WiFi?(6 Easy Solutions)

Last updated on April 15th, 2024

Sometimes due to some connectivity issues, a Roomba is unable to connect with Wi-Fi. If you are experiencing a similar problem, then you’ve come to the right place. In this article, we will discuss these problems and provide their solutions so that your Roomba gets connected to your Wi-Fi network again.

Read a similar article: How to reset a Roomba?

Why is my Roomba not connecting to WiFi?

There could be a couple of reasons why a Roomba cannot connect to a WiFi network. Some of the common problems that arise in Roomba are:

Network-related problems: These include a bad internet connection, weak signal strength, wrong network band, etc.

Software-related problems: Using outdated software or a minor bug in the current software version.

Others: A faulty or damaged device. 

Let’s first discuss how you can diagnose network-related problems.

Troubleshoot network related problems to fix wi-fi
Troubleshoot network-related problems to fix Wi-Fi

Check your Wi-Fi network

The first thing you must check is whether your Wi-Fi network is working properly. Ensure that the other devices can also connect to the network without any issues. If so, you may need to troubleshoot your Wi-Fi router or contact your internet service provider.

Check the Wi-Fi signal strength

If the WiFi network is fine, the second thing you must ensure that your Roomba is within range of your Wi-Fi router. If it is too far away or there are obstructions, the signal may be weak, causing connection problems. Try moving your Roomba closer to the router and see if it connects. You can also try moving the router to a more central location in your home for better coverage.

Check your Wi-Fi network band

Next, you must ensure that your Wi-Fi network is compatible with your Roomba. It should be a 2.4 GHz network (some Roomba models don’t support 5 GHz networks) and use WPA or WPA2 security. If you’re unsure about your network settings, consult your router’s manual or contact your internet service provider for assistance.

Refer to the table below to check the frequency band supported by your Roomba.

 Roomba Series        Frequency band
i6, i7, j7, s92.4Ghz or 5Ghz
500-900 Series, i1, i4, i5, i3, e5Only 2.4Ghz
Frequency bands supported by the Roombas

Restart the Roomba

Sometimes, there may arise a system malfunction in the software, which can be solved by restarting the Roomba.

Reset the Roomba’s Wi-Fi settings

If your Roomba was previously connected to a different Wi-Fi network, you may need to reset its Wi-Fi settings before connecting it to your current network. Follow these steps:

  • Press and hold the CLEAN button on your Roomba for about 10 seconds until you hear a tone.
  • Release the CLEAN button, and your Roomba will play a tone indicating that the Wi-Fi settings have been reset.
  • Open the iRobot Home app on your smartphone or tablet and go through the setup process to connect your Roomba to your Wi-Fi network again.
Troubleshoot software Related problems to fix wi-fi
Troubleshoot software Related problems to fix Wi-Fi

If you’ve tried all the network troubleshooting options and Roomba is still not connecting to the WiFi, then this might be a software issue.

Update the Roomba software

Outdated software can sometimes cause connectivity issues. Make sure that your Roomba is running the latest firmware by checking for updates in the iRobot Home app. If an update is available, follow the app’s instructions to install it. Updating the software may include bug fixes and improvements that can resolve Wi-Fi connection problems.

Reinstall the iRobot app

If none of the above steps work, try uninstalling and reinstalling the iRobot Home app on your smartphone or tablet. This can help eliminate any potential app-related issues that may be affecting the connection.

When to Contact customer support?

If you have tried all the troubleshooting steps and still the Roomba is unable to connect to the WiFi network, then there could be a chance that the device is faulty. In this case, you must contact iRobot customer support.

FAQs

Is it necessary to control the Roomba with WiFi?

No, it is not necessary to control the Roomba with WiFi, as the device contains buttons through which you can manually control it. The WiFi or simply the Internet allows you to control the device remotely using the iRobot app, giving you convenience by tracking all your Roomba activities. 

How should I ensure that my Roomba is connected to Wi-Fi?

The network connection status can be checked through the iRobot app. Upon opening and selecting your Roomba, you must look for the Wi-Fi icon or connection status. If it shows as connected, then your Roomba is successfully connected to your Wi-Fi network.

Can a Roomba be controlled without Wi-Fi?

Yes, you can control a Roomba without the help of WiFi. It consists of buttons through which you can manually start and stop the Roomba. But the Wi-Fi allows you to control the robot remotely using the iRobot app.

Can we connect Roomba to multiple Wi-Fi networks?

No, a Roomba can only connect to a particular Wi-Fi network at a time. To connect it to a different Wi-Fi network, you will need to reset its Wi-Fi settings using the iRobot application.

Is Roomba compatible with 5GHz Wi-Fi?

Not all Roomba models support the 5 GHz network band. Only some models, like the Roomba s9, i7/i8, and j7, support this band.

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Mark Thompson

Hi I am Mark, the founder of Smart Home Bulls. Having spent 5 years immersed in the intricacies of smart home gadgets at a leading tech company, I decided to chart my own course side by side along with the job. Enter Smart Home Bulls – the result of my desire to simplify the smart living experience.

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