How to Reset a Ring Camera? (2 Different Ways)

Last updated on April 13th, 2024

Ring cameras are very easy to use and troubleshoot. They rarely encounter any issues, but even if they do, resolving them is quite easy. You will find several guides to troubleshoot all kinds of issues. In all these guides, there’s a common solution to every issue. Guess what that is? Reset a Ring camera. Yes, that’s right. Resetting the cam could solve any issues.

And what are these issues that will lead you to do a factory reset on your Ring device? Let’s discuss this in detail.

When should you reset a Ring camera?

You should reset your Ring camera when you encounter any one or more of these issues:

  • The cam is not recording.
  • The camera is offline.
  • Cam not connecting to Wi-Fi.
  • The live view is not visible.
  • Cannot access two-way audio.
  • The camera light is blinking continuously.
  • The connected device is not accessible from the app.
  • The camera is armed but not recording video.
  • Or any other issues with the camera.

Factory reset is the ultimate solution to all your camera problems. But people are afraid to do it for fear of doing something wrong, like losing all the camera data. Well, know this – whenever you perform a reset on your cam, all the associated app data and settings will be lost irrespective of what method you use. So, don’t be afraid and just go pick any method that suits your best.

Ways to reset the camera

There are two ways to reset a Ring camera:

  1. Without using the app: In this method, you use the reset button on the camera or video doorbell to reset them. You don’t need to go to the app to complete this process.
  2. With the app: In this method, you remove the cam from your device by using the app. You don’t need to touch the camera to do this. Everything can be done remotely with the app.

In the following sections, we are going to discuss these methods in more detail.

Using the reset button

There’s a reset button on all devices. As the name suggests, its only use is to reset a Ring camera. But there’s a trick – this button is located at different locations on different cameras.

Locate the reset button

So, based on the model you have, the reset button could be in either one of these places:

  • On the top of the camera
  • On the back of the camera
  • In the battery compartment of the camera.
Resetting the Ring Spotlight cam
Resetting the Ring Spotlight cam
Resetting the Ring stick cam
Resetting the Ring stick cam

The table below will tell you the exact location of the reset button for some of the popular models.

Ring cameraReset button location
Stick-Up CameraOrange button next to the battery slot
Spotlight CameraOn top of the camera
Floodlight CameraOn top of the camera
Indoor CameraOn top of the camera
Video DoorbellButton on the back of the doorbell
Location of reset button on different Ring cameras

Procedure to reset Ring camera using the reset button

If you want to know how to reset Ring camera to factory settings, then follow these step-by-step instructions:

Step 1: Locate the reset button on the cam.

Step 2: Press and hold the reset button for more than 10 seconds.

Step 3: Release the reset button. Now, the lights at the front of the camera will start blinking.

Step 4: Wait till the light stops blinking. Once they do, your camera is successfully reset.

This will hard reset the Ring camera. Isn’t that quite easy? But don’t forget to keep the batteries charged or the power cable plugged in while performing the reset, or the cam won’t turn back on. Once it turns on, you can set it up using the app as you did the first time. If you need a refresher on the setup process, read our detailed guide.

Removing the device from the Ring app

Removing the device from the Ring app
Removing the device from the Ring app

Now, what if your camera is mounted high on the wall, and you don’t want to take it down to do the reset procedure? It’s alright, don’t take it down. You can reset the cam from the app, too. This also comes in handy when you are away from home and need to reset a Ring camera. All you have to do is remove the camera from your account and add it back later.

Here’s the detailed procedure to remove the camera from your account:

Step 1: Open the Ring app on your phone.

Step 2: Open the main menu by clicking on the icon with three horizontal lines. It must be located in the top left corner of your screen.

Step 3: From the main menu, select ‘Devices.’

Step 4: Select the camera or video doorbell you want to reset.

Step 5: Click on the ‘Device Settings’ from the available options.

Step 6: Find the ‘General Settings’ at the bottom of the menu and click on it.

Step 7: On this page, you’ll find a ‘Remove this Device’ option with a dustbin icon. Click on it.

Step 8: Confirm your action by clicking on the dialogue box that pops up.

Now, your camera has automatically been removed from the app and also reset. You can add it back to the app using the procedure mentioned in the previous section. This method is perfect if you want to hand over your device to someone else. It will ensure that none of your private data, like recorded videos, is shared with the new user.

Conclusion

See, that wasn’t that difficult, was it? Once you reset the camera, don’t forget to add it back to the app. Or if you want to hand over the cam to a new user, you have the green signal to go ahead.

Most Ring camera issues are resolved by resetting the device. In case you are having a problem with the reset procedure, you can contact Ring Support for additional help. Or you can drop your query in the comments, and we’ll try our best to resolve it.

FAQs

Will my Ring camera reset every time the power goes off?

No, the Ring camera will not be reset every time the power goes off in your house. But it will perform a power cycle that will reboot your camera. Don’t worry all the data will be safe after a reboot, and none of your camera settings will be changed.

How do I reset my 2nd Generation Ring camera?

You can reset your 2nd Generation Ring camera using the reset button on the camera or by removing the device from the app. Detailed procedures for this have been covered in this article.

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Siddhi Gurav

She is the editor and content writer at Smart Home Bulls. Siddhi merges her passion for language with SEO expertise. With 4 years of experience as a creative writer and a passion for smart home technology, she fits in perfectly at Smart Home Bulls. Her wide experience in content marketing has been an excellent addition to our team.

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